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Refund Policy

Programs, Summer Camps & Specialty Camps

Refund Policy

Due to the seasonal nature of our programs and camps, their popularity and limited space, if you wish to cancel your registration, you must do so 2 weeks prior to the start of the class or camp. Please submit the online Refund/Transfer Request Form or submit supporting documentation in writing via email (ccsd@sibfl.net), by mail, or in person (18115 North Bay Road, Sunny Isles Beach, FL 33160.) You will need to stop by Pelican Community Park to be issued your refund. All cancellation requests must be received 2 weeks prior to the start of the program. Medical emergencies may be considered special cases, but must still be submitted in writing. No refund or credit requests will be considered after an activity or program has concluded.

Anyone who registers for a program at the non-resident rate, but claims to be a resident, must bring in proof of residency and apply for a Resident ID Card within 5 business days of the sale in order to be considered for a refund of the difference in price. A refund will be processed if and when an SIB Resident ID Card is approved.

 

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