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Florida Department of Business & Professional Regulation.

Condominium Complaints

The Sunny Isles Beach Police Department occasionally receives inquiries from residents and other individuals in regards to the operation of their condominium association by its directors and/or its property manager.  Florida law (chapter 718 FSS) and Florida rules (chapter 61B FAC) govern the operation of condominium associations.  Florida’s legislature has designated the Department of Business and Professional Regulation to investigate and enforce violations of the Condominium Act.  Individuals with complaints about their condominium association or property manager need to file their complaint with DBPR.  As a courtesy to its residents, the City is providing the following internet address to Florida’s Department of Business and Professional Regulation website:


At the home page, follow the links to “file a complaint”.  There are two separate links depending on your complaint; one for Condominiums / Cooperatives and one for Community Association Managers and Firms.  As always, the Sunny Isles Beach Police Department is available to answer questions and provide guidance if you require general information about your condominium association.

Condominium Ombudsman

At the January 2020 Commission Meeting, the City Commission voted to petition the Department of Business and Professional Regulation (DBPR) to have a representative of the Office of the Condominium Ombudsman provide services within our city. The DBPR will officially be bringing in an Ombudsman to City Hall every other Monday to meet with residents, associations, and board members effective November 9, 2020. Appointments can be made ahead of time by calling the Office of the City Manager at 305.792.1909.

For more information, visit our Ombudsman webpage.

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